THE PERCEPTION OF DIVERSITY AND INCLUSION IN THE WORKPLACE: ANALYSIS OF OPPORTUNITIES AND CHALLENGES

Abstract

In an increasingly globalized and multicultural world, diversity among employees, whether in aspects of gender, race, nationality, social class, culture, age, religion or special needs is an inevitable reality. The objective of this article is to explore how employees perceive diversity and inclusion practices in their companies, taking into account aspects such as age range, the presence of women in leadership positions, the promotion of training on diversity and the inclusion of people with deficiency. To this end, a survey was carried out using Google Forms, where 24 professionals from the Human Resources area participated. The research revealed that, due to the predominance of young adults and the diversity of sectors, issues of inclusion in organizations must be addressed in a contextualized way. The scarcity of older professionals suggests the need to value age diversity. Although many recognize the presence of diversity training, reports of discrimination and the lack of inclusion of people with disabilities highlight that there is still a long way to achieve true diversity and inclusion.