BARRIERS IN THE IMPLEMENTATION OF REVERSE LOGISTICS IN COMPANIES FROM SANTA CATARINA
DOI:
https://doi.org/10.24325/issn.2446-5763.v4i11p195-213Abstract
The pursuit of customer satisfaction is one of the key functions and one of the most important issues within organizations. With the world increasingly globalized and concerned about environmental issues, intuitions have been looking for ways to bring a greener view into organizations. One of these activities is the reverse logistics that has been growing around the world trying to approach a more environmentally correct character. However, despite the search to implement this activity, there are still major difficulties to be faced. Due to this, the present work has as objective to investigate about these main barriers of the practice of reverse logistics in the Santa Catarina scenario by means of the application of questionnaire in certain companies of the region that have this type of active practice. The results demonstrate mainly that the financial investment is a present barrier in all the companies respondents as well as several other barriers were demonstrated present in the companies studied.
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References
AGRAWAL, Saurabh; SINGH, Rajesh K.; MURTAZA, Qasim. A literature review and perspectives in reverse logistics. Resources, Conservation And Recycling, v. 97, p.76-92, abr. 2015.
ABDULRAHMAN, Muhammad D.; GUNASEKARAN, Angappa; SUBRAMANIAN, Nachiappan. Critical barriers in implementing reverse logistics in the Chinese manufacturing sectors. International Journal Of Production Economics, v. 147, p.460-471, jan. 2014.
BOUZON, Marina et al. Identification and analysis of reverse logistics barriers using fuzzy Delphi method and AHP. Resources, Conservation And Recycling, v. 108, p.182-197, mar. 2016.
CAIADO, Nathália et al. A characterization of the Brazilian market of reverse logistic credits (RLC) and an analogy with the existing carbon credit market. Resources, Conservation And Recycling, v. 118, p.47-59, mar. 2017.
CHAN, Felix T.s.; CHAN, H.k.; JAIN, Vipul. A framework of reverse logistics for the automobile industry. International Journal Of Production Research, v. 50, n. 5, p.1318-1331, mar. 2012.
CHILESHE, Nicholas et al. Barriers to implementing reverse logistics in South Australian construction organisations. Supply Chain Management: An International Journal, v. 20, n. 2, p.179-204, 9 mar. 2015.
CORRÊA, Henrique Luiz; XAVIER, Lucia Helena. Concepts, design and implementation of Reverse Logistics Systems for Sustainable Supply Chains in Brazil. Journal Of Operations And Supply Chain Management, v. 6, n. 1, p.1-25, 25 jun. 2013.
DEMAJOROVIC, Jacques; AUGUSTO, Eryka EugÊnia Fernandes; SOUZA, Maria Tereza Saraiva de. Logística reversa de REEE em países em desenvolvimento: desafios e perspectivas para o modelo brasileiro. Ambiente & Sociedade, São Paulo, v. XIX, n. 2, p.119-137, abr-jun. 2016.
GIL, Antônio Carlos. Como Elaborar Projetos de Pesquisa. 4. ed. São Paulo: Atlas, 2002.
GONZÁLEZ-TORRE, P. et al. Barriers to the Implementation of Environmentally Oriented Reverse Logistics: Evidence from the Automotive Industry Sector. British Journal Of Management, v. 21, n. 4, p.889-904, 8 nov. 2010.
GUANG, Zhao Jian. Basic research on reverse logistics implemented by enterprise. 2011 International Conference On Mechatronic Science, Electric Engineering And Computer (mec), p.807-810, ago. 2011.
GUARNIERI, Patricia; SILVA, Lucio Camara e; LEVINO, Natallya A.. Analysis of electronic waste reverse logistics decisions using Strategic Options Development Analysis methodology: A Brazilian case. Journal Of Cleaner Production, v. 133, p.1105-1117, out. 2016.
JAIN, V.; KHAN, S.a.. Reverse logistics service provider selection: A TOPSIS-QFD approach. 2016 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), p.803-806, dez. 2016.
JINDAL, Anil; SANGWAN, Kuldip Singh. Development of an Interpretive Structural Model of Barriers to Reverse Logistics Implementation in Indian Industry. Glocalized Solutions For Sustainability In Manufacturing, p.448-453, 2011.
KAPETANOPOULOU, Paraskevi; TAGARAS, George. Drivers and obstacles of product recovery activities in the Greek industry. International Journal Of Operations & Production Management, v. 31, n. 2, p.148-166, 8 fev. 2011.
LAU, Kwok Hung; WANG, Yiming. Reverse logistics in the electronic industry of China: a case study. Supply Chain Management: An International Journal, v. 14, n. 6, p.447-465, 25 set. 2009.
LEITE, Paulo Roberto. LOGÍSTICA REVERSA: NOVA ÁREA DA LOGÍSTICA EMPRESARIAL. Revista Tecnologística, Editora Publicare: São Paulo, 2002.
PRAKASH, Chandra; BARUA, M.k.. Integration of AHP-TOPSIS method for prioritizing the solutions of reverse logistics adoption to overcome its barriers under fuzzy environment. Journal Of Manufacturing Systems, v. 37, p.599-615, out. 2015.
PRAKASH, Chandra; BARUA, Mukesh Kumar; PANDYA, Kaushik V.. Barriers Analysis for Reverse Logistics Implementation in Indian Electronics Industry using Fuzzy Analytic Hierarchy Process. Procedia - Social And Behavioral Sciences, v. 189, p.91-102, maio 2015.
RAVI, V.; SHANKAR, Ravi. Analysis of interactions among the barriers of reverse logistics. Technological Forecasting And Social Change, v. 72, n. 8, p.1011-1029, out. 2005.
ROGERS, Dale S.; TIBBEN-LEMBKE, Ronal. Going Backwards: Reverse Logistics Trends and Practices, RLEC Press, Pittsburgh, PA, 1999.
SHARMA, S. K. et al. Analysis of Barriers for Reverse Logistics: An Indian Perspective. International Journal Of Modeling And Optimization, p.101-106, 2011.
STAROSTKA-PATYK, Marta et al. Barriers to reverse logistics implementation in enterprises. 2013 International Conference On Advanced Logistics And Transport, p.506-511, maio 2013.
SUBRAMANIAN, Nachiappan et al. Reverse logistics in the Chinese auto-parts firms: implementation framework development through multiple case studies. International Journal Of Sustainable Development & World Ecology, v. 21, n. 3, p.223-234, 22 abr. 2014.
AGRAWAL, Saurabh; SINGH, Rajesh K.; MURTAZA, Qasim. A literature review and perspectives in reverse logistics. Resources, Conservation And Recycling, v. 97, p.76-92, abr. 2015.
ABDULRAHMAN, Muhammad D.; GUNASEKARAN, Angappa; SUBRAMANIAN, Nachiappan. Critical barriers in implementing reverse logistics in the Chinese manufacturing sectors. International Journal Of Production Economics, v. 147, p.460-471, jan. 2014.
BOUZON, Marina et al. Identification and analysis of reverse logistics barriers using fuzzy Delphi method and AHP. Resources, Conservation And Recycling, v. 108, p.182-197, mar. 2016.
CAIADO, Nathália et al. A characterization of the Brazilian market of reverse logistic credits (RLC) and an analogy with the existing carbon credit market. Resources, Conservation And Recycling, v. 118, p.47-59, mar. 2017.
CHAN, Felix T.s.; CHAN, H.k.; JAIN, Vipul. A framework of reverse logistics for the automobile industry. International Journal Of Production Research, v. 50, n. 5, p.1318-1331, mar. 2012.
CHILESHE, Nicholas et al. Barriers to implementing reverse logistics in South Australian construction organisations. Supply Chain Management: An International Journal, v. 20, n. 2, p.179-204, 9 mar. 2015.
CORRÊA, Henrique Luiz; XAVIER, Lucia Helena. Concepts, design and implementation of Reverse Logistics Systems for Sustainable Supply Chains in Brazil. Journal Of Operations And Supply Chain Management, v. 6, n. 1, p.1-25, 25 jun. 2013.
DEMAJOROVIC, Jacques; AUGUSTO, Eryka EugÊnia Fernandes; SOUZA, Maria Tereza Saraiva de. Logística reversa de REEE em países em desenvolvimento: desafios e perspectivas para o modelo brasileiro. Ambiente & Sociedade, São Paulo, v. XIX, n. 2, p.119-137, abr-jun. 2016.
GIL, Antônio Carlos. Como Elaborar Projetos de Pesquisa. 4. ed. São Paulo: Atlas, 2002.
GONZÁLEZ-TORRE, P. et al. Barriers to the Implementation of Environmentally Oriented Reverse Logistics: Evidence from the Automotive Industry Sector. British Journal Of Management, v. 21, n. 4, p.889-904, 8 nov. 2010.
GUANG, Zhao Jian. Basic research on reverse logistics implemented by enterprise. 2011 International Conference On Mechatronic Science, Electric Engineering And Computer (mec), p.807-810, ago. 2011.
GUARNIERI, Patricia; SILVA, Lucio Camara e; LEVINO, Natallya A.. Analysis of electronic waste reverse logistics decisions using Strategic Options Development Analysis methodology: A Brazilian case. Journal Of Cleaner Production, v. 133, p.1105-1117, out. 2016.
JAIN, V.; KHAN, S.a.. Reverse logistics service provider selection: A TOPSIS-QFD approach. 2016 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), p.803-806, dez. 2016.
JINDAL, Anil; SANGWAN, Kuldip Singh. Development of an Interpretive Structural Model of Barriers to Reverse Logistics Implementation in Indian Industry. Glocalized Solutions For Sustainability In Manufacturing, p.448-453, 2011.
KAPETANOPOULOU, Paraskevi; TAGARAS, George. Drivers and obstacles of product recovery activities in the Greek industry. International Journal Of Operations & Production Management, v. 31, n. 2, p.148-166, 8 fev. 2011.
LAU, Kwok Hung; WANG, Yiming. Reverse logistics in the electronic industry of China: a case study. Supply Chain Management: An International Journal, v. 14, n. 6, p.447-465, 25 set. 2009.
LEITE, Paulo Roberto. LOGÍSTICA REVERSA: NOVA ÁREA DA LOGÍSTICA EMPRESARIAL. Revista Tecnologística, Editora Publicare: São Paulo, 2002.
PRAKASH, Chandra; BARUA, M.k.. Integration of AHP-TOPSIS method for prioritizing the solutions of reverse logistics adoption to overcome its barriers under fuzzy environment. Journal Of Manufacturing Systems, v. 37, p.599-615, out. 2015.
PRAKASH, Chandra; BARUA, Mukesh Kumar; PANDYA, Kaushik V.. Barriers Analysis for Reverse Logistics Implementation in Indian Electronics Industry using Fuzzy Analytic Hierarchy Process. Procedia - Social And Behavioral Sciences, v. 189, p.91-102, maio 2015.
RAVI, V.; SHANKAR, Ravi. Analysis of interactions among the barriers of reverse logistics. Technological Forecasting And Social Change, v. 72, n. 8, p.1011-1029, out. 2005.
ROGERS, Dale S.; TIBBEN-LEMBKE, Ronal. Going Backwards: Reverse Logistics Trends and Practices, RLEC Press, Pittsburgh, PA, 1999.
SHARMA, S. K. et al. Analysis of Barriers for Reverse Logistics: An Indian Perspective. International Journal Of Modeling And Optimization, p.101-106, 2011.
STAROSTKA-PATYK, Marta et al. Barriers to reverse logistics implementation in enterprises. 2013 International Conference On Advanced Logistics And Transport, p.506-511, maio 2013.
SUBRAMANIAN, Nachiappan et al. Reverse logistics in the Chinese auto-parts firms: implementation framework development through multiple case studies. International Journal Of Sustainable Development & World Ecology, v. 21, n. 3, p.223-234, 22 abr. 2014.
ABDULRAHMAN, Muhammad D.; GUNASEKARAN, Angappa; SUBRAMANIAN, Nachiappan. Critical barriers in implementing reverse logistics in the Chinese manufacturing sectors. International Journal Of Production Economics, v. 147, p.460-471, jan. 2014.
BOUZON, Marina et al. Identification and analysis of reverse logistics barriers using fuzzy Delphi method and AHP. Resources, Conservation And Recycling, v. 108, p.182-197, mar. 2016.
CAIADO, Nathália et al. A characterization of the Brazilian market of reverse logistic credits (RLC) and an analogy with the existing carbon credit market. Resources, Conservation And Recycling, v. 118, p.47-59, mar. 2017.
CHAN, Felix T.s.; CHAN, H.k.; JAIN, Vipul. A framework of reverse logistics for the automobile industry. International Journal Of Production Research, v. 50, n. 5, p.1318-1331, mar. 2012.
CHILESHE, Nicholas et al. Barriers to implementing reverse logistics in South Australian construction organisations. Supply Chain Management: An International Journal, v. 20, n. 2, p.179-204, 9 mar. 2015.
CORRÊA, Henrique Luiz; XAVIER, Lucia Helena. Concepts, design and implementation of Reverse Logistics Systems for Sustainable Supply Chains in Brazil. Journal Of Operations And Supply Chain Management, v. 6, n. 1, p.1-25, 25 jun. 2013.
DEMAJOROVIC, Jacques; AUGUSTO, Eryka EugÊnia Fernandes; SOUZA, Maria Tereza Saraiva de. Logística reversa de REEE em países em desenvolvimento: desafios e perspectivas para o modelo brasileiro. Ambiente & Sociedade, São Paulo, v. XIX, n. 2, p.119-137, abr-jun. 2016.
GIL, Antônio Carlos. Como Elaborar Projetos de Pesquisa. 4. ed. São Paulo: Atlas, 2002.
GONZÁLEZ-TORRE, P. et al. Barriers to the Implementation of Environmentally Oriented Reverse Logistics: Evidence from the Automotive Industry Sector. British Journal Of Management, v. 21, n. 4, p.889-904, 8 nov. 2010.
GUANG, Zhao Jian. Basic research on reverse logistics implemented by enterprise. 2011 International Conference On Mechatronic Science, Electric Engineering And Computer (mec), p.807-810, ago. 2011.
GUARNIERI, Patricia; SILVA, Lucio Camara e; LEVINO, Natallya A.. Analysis of electronic waste reverse logistics decisions using Strategic Options Development Analysis methodology: A Brazilian case. Journal Of Cleaner Production, v. 133, p.1105-1117, out. 2016.
JAIN, V.; KHAN, S.a.. Reverse logistics service provider selection: A TOPSIS-QFD approach. 2016 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), p.803-806, dez. 2016.
JINDAL, Anil; SANGWAN, Kuldip Singh. Development of an Interpretive Structural Model of Barriers to Reverse Logistics Implementation in Indian Industry. Glocalized Solutions For Sustainability In Manufacturing, p.448-453, 2011.
KAPETANOPOULOU, Paraskevi; TAGARAS, George. Drivers and obstacles of product recovery activities in the Greek industry. International Journal Of Operations & Production Management, v. 31, n. 2, p.148-166, 8 fev. 2011.
LAU, Kwok Hung; WANG, Yiming. Reverse logistics in the electronic industry of China: a case study. Supply Chain Management: An International Journal, v. 14, n. 6, p.447-465, 25 set. 2009.
LEITE, Paulo Roberto. LOGÍSTICA REVERSA: NOVA ÁREA DA LOGÍSTICA EMPRESARIAL. Revista Tecnologística, Editora Publicare: São Paulo, 2002.
PRAKASH, Chandra; BARUA, M.k.. Integration of AHP-TOPSIS method for prioritizing the solutions of reverse logistics adoption to overcome its barriers under fuzzy environment. Journal Of Manufacturing Systems, v. 37, p.599-615, out. 2015.
PRAKASH, Chandra; BARUA, Mukesh Kumar; PANDYA, Kaushik V.. Barriers Analysis for Reverse Logistics Implementation in Indian Electronics Industry using Fuzzy Analytic Hierarchy Process. Procedia - Social And Behavioral Sciences, v. 189, p.91-102, maio 2015.
RAVI, V.; SHANKAR, Ravi. Analysis of interactions among the barriers of reverse logistics. Technological Forecasting And Social Change, v. 72, n. 8, p.1011-1029, out. 2005.
ROGERS, Dale S.; TIBBEN-LEMBKE, Ronal. Going Backwards: Reverse Logistics Trends and Practices, RLEC Press, Pittsburgh, PA, 1999.
SHARMA, S. K. et al. Analysis of Barriers for Reverse Logistics: An Indian Perspective. International Journal Of Modeling And Optimization, p.101-106, 2011.
STAROSTKA-PATYK, Marta et al. Barriers to reverse logistics implementation in enterprises. 2013 International Conference On Advanced Logistics And Transport, p.506-511, maio 2013.
SUBRAMANIAN, Nachiappan et al. Reverse logistics in the Chinese auto-parts firms: implementation framework development through multiple case studies. International Journal Of Sustainable Development & World Ecology, v. 21, n. 3, p.223-234, 22 abr. 2014.
AGRAWAL, Saurabh; SINGH, Rajesh K.; MURTAZA, Qasim. A literature review and perspectives in reverse logistics. Resources, Conservation And Recycling, v. 97, p.76-92, abr. 2015.
ABDULRAHMAN, Muhammad D.; GUNASEKARAN, Angappa; SUBRAMANIAN, Nachiappan. Critical barriers in implementing reverse logistics in the Chinese manufacturing sectors. International Journal Of Production Economics, v. 147, p.460-471, jan. 2014.
BOUZON, Marina et al. Identification and analysis of reverse logistics barriers using fuzzy Delphi method and AHP. Resources, Conservation And Recycling, v. 108, p.182-197, mar. 2016.
CAIADO, Nathália et al. A characterization of the Brazilian market of reverse logistic credits (RLC) and an analogy with the existing carbon credit market. Resources, Conservation And Recycling, v. 118, p.47-59, mar. 2017.
CHAN, Felix T.s.; CHAN, H.k.; JAIN, Vipul. A framework of reverse logistics for the automobile industry. International Journal Of Production Research, v. 50, n. 5, p.1318-1331, mar. 2012.
CHILESHE, Nicholas et al. Barriers to implementing reverse logistics in South Australian construction organisations. Supply Chain Management: An International Journal, v. 20, n. 2, p.179-204, 9 mar. 2015.
CORRÊA, Henrique Luiz; XAVIER, Lucia Helena. Concepts, design and implementation of Reverse Logistics Systems for Sustainable Supply Chains in Brazil. Journal Of Operations And Supply Chain Management, v. 6, n. 1, p.1-25, 25 jun. 2013.
DEMAJOROVIC, Jacques; AUGUSTO, Eryka EugÊnia Fernandes; SOUZA, Maria Tereza Saraiva de. Logística reversa de REEE em países em desenvolvimento: desafios e perspectivas para o modelo brasileiro. Ambiente & Sociedade, São Paulo, v. XIX, n. 2, p.119-137, abr-jun. 2016.
GIL, Antônio Carlos. Como Elaborar Projetos de Pesquisa. 4. ed. São Paulo: Atlas, 2002.
GONZÁLEZ-TORRE, P. et al. Barriers to the Implementation of Environmentally Oriented Reverse Logistics: Evidence from the Automotive Industry Sector. British Journal Of Management, v. 21, n. 4, p.889-904, 8 nov. 2010.
GUANG, Zhao Jian. Basic research on reverse logistics implemented by enterprise. 2011 International Conference On Mechatronic Science, Electric Engineering And Computer (mec), p.807-810, ago. 2011.
GUARNIERI, Patricia; SILVA, Lucio Camara e; LEVINO, Natallya A.. Analysis of electronic waste reverse logistics decisions using Strategic Options Development Analysis methodology: A Brazilian case. Journal Of Cleaner Production, v. 133, p.1105-1117, out. 2016.
JAIN, V.; KHAN, S.a.. Reverse logistics service provider selection: A TOPSIS-QFD approach. 2016 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), p.803-806, dez. 2016.
JINDAL, Anil; SANGWAN, Kuldip Singh. Development of an Interpretive Structural Model of Barriers to Reverse Logistics Implementation in Indian Industry. Glocalized Solutions For Sustainability In Manufacturing, p.448-453, 2011.
KAPETANOPOULOU, Paraskevi; TAGARAS, George. Drivers and obstacles of product recovery activities in the Greek industry. International Journal Of Operations & Production Management, v. 31, n. 2, p.148-166, 8 fev. 2011.
LAU, Kwok Hung; WANG, Yiming. Reverse logistics in the electronic industry of China: a case study. Supply Chain Management: An International Journal, v. 14, n. 6, p.447-465, 25 set. 2009.
LEITE, Paulo Roberto. LOGÍSTICA REVERSA: NOVA ÁREA DA LOGÍSTICA EMPRESARIAL. Revista Tecnologística, Editora Publicare: São Paulo, 2002.
PRAKASH, Chandra; BARUA, M.k.. Integration of AHP-TOPSIS method for prioritizing the solutions of reverse logistics adoption to overcome its barriers under fuzzy environment. Journal Of Manufacturing Systems, v. 37, p.599-615, out. 2015.
PRAKASH, Chandra; BARUA, Mukesh Kumar; PANDYA, Kaushik V.. Barriers Analysis for Reverse Logistics Implementation in Indian Electronics Industry using Fuzzy Analytic Hierarchy Process. Procedia - Social And Behavioral Sciences, v. 189, p.91-102, maio 2015.
RAVI, V.; SHANKAR, Ravi. Analysis of interactions among the barriers of reverse logistics. Technological Forecasting And Social Change, v. 72, n. 8, p.1011-1029, out. 2005.
ROGERS, Dale S.; TIBBEN-LEMBKE, Ronal. Going Backwards: Reverse Logistics Trends and Practices, RLEC Press, Pittsburgh, PA, 1999.
SHARMA, S. K. et al. Analysis of Barriers for Reverse Logistics: An Indian Perspective. International Journal Of Modeling And Optimization, p.101-106, 2011.
STAROSTKA-PATYK, Marta et al. Barriers to reverse logistics implementation in enterprises. 2013 International Conference On Advanced Logistics And Transport, p.506-511, maio 2013.
SUBRAMANIAN, Nachiappan et al. Reverse logistics in the Chinese auto-parts firms: implementation framework development through multiple case studies. International Journal Of Sustainable Development & World Ecology, v. 21, n. 3, p.223-234, 22 abr. 2014.
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Published
2018-08-24
How to Cite
Souza, E. D., Hammes, G., & Taboada Rodriguez, C. M. (2018). BARRIERS IN THE IMPLEMENTATION OF REVERSE LOGISTICS IN COMPANIES FROM SANTA CATARINA. South American Development Society Journal, 4(11), 195. https://doi.org/10.24325/issn.2446-5763.v4i11p195-213
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